Short version: you can cancel your Verdict subscription anytime, and you won’t be charged again. We don’t refund the period you’ve already paid for. Everything below explains that more carefully.
Who Processes Your Payment
Verdict subscriptions are sold through Link, the checkout service run by Stripe. Stripe is the merchant of record for your payment: it charges your card, calculates and collects any sales tax or VAT that applies where you live, and sends your receipts and invoices. Your card statement shows LINK.COM* followed by our name. You can manage the subscription from your Verdict account or at link.com.
The Free Tier
Verdict’s Free tier — unlimited pricing search, Compare, Flip Calculator, Crack & Regrade and Show Mode, plus daily allowances of the Offer Evaluator and the AI tools (AI Snap, AI grades, Lot Scout) — is free forever. No card on file, no recurring charges, nothing to cancel. This policy only applies to paid Pro and Founders subscriptions.
Cancellation
You can cancel a Pro or Founders subscription at any time. Cancellation takes effect at the end of the current billing period, and you keep full access until then. After that, your account reverts to the Free tier automatically — no data is deleted, you just lose the paid features (cloud Collection and Watchlist sync, unlimited AI tools and Offer Evaluator, collecting lists, watchlist email alerts, and CSV export). The Founders rate is tied to that subscription; after you cancel, it isn’t guaranteed to be available again.
Refunds
We do not issue refunds on already-billed periods. Cancellation prevents future charges; it doesn’t reverse the one that just ran. This is the standard pattern for SaaS subscriptions at this price tier and lets us keep the monthly cost low.
That means specifically:
- No partial / pro-rated refunds for canceling mid-period.
- No refunds for unused features (e.g., you subscribed but didn’t use AI Snap).
- No refunds for not realizing you were still subscribed — you get a receipt every time you’re charged. If you don’t want to be charged again, cancel before the next billing date.
This is Verdict’s policy. Because your payment is processed through Link, Link’s support team also handles payment questions and may, in some cases, issue a refund under its own policies.
Exceptions
We’ll issue a refund (or a credit, your choice) when:
- Verdict is materially unavailable for more than 48 consecutive hours due to issues on our end (third-party outages at our providers — Vercel, Supabase, Stripe, eBay, CardSight, GemRate, TCGplayer, Anthropic, Apify, SerpAPI, Resend, Sentry — don’t count; we surface those when we can but don’t control them).
- A duplicate charge ran due to our error.
- We change pricing or materially reduce Pro features without notice. (We commit to giving at least 30 days’ notice of any pricing change.)
Reach out via the channel below if you think one of these applies. We review every request individually — even if you don’t fit the cases above, send a note and we’ll take a look.
How to Cancel
Sign in to Verdict, open your Account page and click Cancel subscription, then confirm. That’s it: no email, no call, no waiting on us. You keep your plan until the end of the period you’ve paid for, you won’t be charged again, and we email you a confirmation with the date it ends. Changed your mind? Keep my subscription on the same page undoes it any time before that date.
Manage billing, on the same page, opens the Stripe Customer Portal, where you can also cancel, and:
- Update your payment method
- View and download past invoices
- Change your billing email
You can also cancel from your Link account at link.com — the link in your receipt email connects the purchase to it.
If you can’t get into your account for any reason, email support@verdict.cards with the email address on your account and we’ll cancel it manually within one business day.
Disputed Charges & Chargebacks
Please email us before initiating a chargeback with your bank. Chargebacks cost us money on top of the disputed charge and rarely resolve anything we couldn’t have handled directly. As merchant of record, Stripe reviews and responds to chargebacks on Verdict’s behalf, and may contest one where the subscription was used in the period being charged back.
Free Trials & Promotional Offers
Verdict doesn’t currently offer free trials — the Free tier is the way to try it. If a trial is ever offered, it converts to a paid subscription when it ends, you’ll get a reminder email before the first charge, and cancelling before the trial ends means you aren’t charged at all. Promotional pricing (introductory discounts, founder rates, annual-billing discounts) is honored for the term offered; renewal pricing at standard rates is disclosed at signup.
Changes to This Policy
If we materially change this policy, we’ll update the “Last updated” date at the top, surface a notice in the app, and email active subscribers. Continued use of the service after a change means you accept the new policy.
Contact
Questions about billing, refunds, or cancellation: support@verdict.cards, or write to us at the mailing address on the Contact page.